What We Collect and Why It Actually Matters
We treat your personal data the way we treat our beverage coolers—it is your private stuff, and it should be protected. This page explains exactly what information moves through our site, why we need it, and how you can manage it.
Information you give us directly. When you place an order or contact support, we collect your name, shipping address, billing address, email, and order details. Payment data is processed through encrypted checkout channels; your full card number is not stored on our servers. If you sign up for a VIP Buddy account or join our email list for drop alerts, we keep your login details and contact preferences.
Information collected automatically. Our site uses cookies and similar tools to record basic technical data—like your browser type, device, pages you visit, and IP address. This helps us see which parts of the site are working, fix errors, and understand how people find us. We do not use this to personally identify you.
Who we share it with. We only share data with partners who perform a specific job: payment processors, shipping carriers, fraud-prevention tools, and analytics platforms. They are bound to use it only for the task they are hired to do. We do not sell your personal information to third-party marketing companies.
Cookies. Essential cookies keep your cart and checkout functioning. You can block or delete cookies through your browser, but doing so may prevent checkout from completing. We do not use cookies to build profiles for unrelated ad networks.
Your choices. You can request access to the data we hold about you, ask for corrections, or request deletion (subject to tax and accounting records we must keep). Marketing emails include an unsubscribe link at the bottom. For any privacy request, use the contact method on our contact page.
Security. Checkout is encrypted, and internal access to order records is restricted. No online system is perfectly secure, but we take reasonable steps to protect what you share with us. If you believe your interaction with our site is no longer safe, contact support immediately.
Age restriction. This site is not directed at children, and we do not knowingly collect personal information from anyone under the age required by applicable law. If you believe a minor has submitted information, contact us and we will address it.