Terms of Service
Last updated: 2026-11-10
These Terms of Service apply when you visit or purchase from Frost Buddy through this online store.
Use of This Store
By using this store, you agree to follow these terms and all applicable laws. You may not use our products, services, or website for unlawful, abusive, or unauthorized purposes.
Product Information
We try to display product descriptions, prices, availability, and images accurately. However, errors may occur. We reserve the right to correct errors, update information, or cancel orders when required.
Orders and Payment
Submitting an order does not guarantee acceptance. We may review, refuse, or cancel an order if payment cannot be verified, product information is incorrect, or fraud prevention checks require it.
Shipping, Returns, and Refunds
Shipping, return, and refund rules are described in our Shipping Policy and Return & Refund Policy. Those policies are part of these Terms of Service.
Account and Contact Information
You agree to provide current and accurate order, contact, and shipping information. If you need help with an order, contact us at zcw85@hnfw-ngd.wiki.
Limitation of Liability
To the maximum extent permitted by law, we are not responsible for indirect, incidental, or consequential losses related to your use of this store or products purchased from it.
Changes to These Terms
We may update these terms from time to time. The updated version will be posted on this page with a revised date.
Contact
If you have questions about these terms, please contact us at zcw85@hnfw-ngd.wiki.
Store-Specific Conditions
- By browsing this site or placing an order, you agree to these terms.
- Orders and acceptance.
- An order is an offer to purchase.
- We may decline or cancel an order if an item is out of stock, if a pricing error occurred, or if we suspect fraudulent activity.
- If we cancel after payment, the charge is refunded.
- Order confirmation is not final acceptance until the order ships.
- Availability is not guaranteed until an order is accepted.
- If an item you ordered is unavailable, we will contact you with options: wait for a restock, choose a comparable substitute, or cancel for a refund.
- Our drinkware carries a 1-year limited warranty against manufacturing defects.
- It does not cover normal wear and tear, cosmetic scratches, dents from dropping, or damage caused by using the product outside its intended purpose (like putting it on a stove or in a microwave).
- A receipt or order number is required for all warranty claims.
- Warranty claims are resolved with a replacement part or product, not a refund.
- Accurate shipping and contact information is your responsibility.
- If an order ships to an address you provided incorrectly, we are not responsible for non-delivery, and reshipping may incur additional cost.
- Damage from improper washing or use is not covered by warranty.
- Total liability for any order is limited to the amount paid for that order.